Privacy Policy
A clear overview of the information Timimi receives through the website and how it is used to operate the shop and fulfil customer requests.
We collect only the information needed to operate Timimi and fulfil your requests.
This policy explains the types of personal information Timimi may receive through the website, why it is used and the choices available to you.
Last updated: 9 August 20261. Information we collect
Depending on how you use the website, Timimi may receive:
- your name, email address and telephone number;
- delivery address and pickup choice when placing an order;
- order details, products, quantities, prices and payment status;
- messages submitted through the contact form;
- your newsletter preference when you choose to subscribe;
- basic technical information needed for website sessions, security and normal server operation.
The current Timimi checkout uses Bank Transfer / MCB Juice. The website does not ask you to enter payment-card details.
2. How we use information
We use information provided through Timimi to:
- prepare, confirm and fulfil orders;
- arrange delivery or pickup;
- communicate about an order, enquiry, return or support request;
- maintain order and business records;
- send marketing/newsletter messages only where you have chosen to receive them;
- protect the website and troubleshoot technical issues.
3. When information may be shared
Timimi does not sell customer information to advertisers. Information may be shared only where reasonably necessary to operate the business — for example with service providers involved in hosting, email, delivery, accounting or other order-related services — or where disclosure is required by law.
Service providers should receive only the information reasonably necessary for the service they perform.
4. How long information is kept
Order and transaction records may be retained for business, accounting, dispute-resolution and legal record-keeping purposes. General enquiries may be kept only as long as reasonably needed to answer the enquiry and maintain appropriate records.
5. Your choices and requests
You may contact Timimi to ask about personal information you have provided, request a correction, or ask us to review whether information should continue to be retained. Some records may need to be kept where required for legitimate business or legal purposes.
You may also ask to stop receiving optional marketing messages at any time.
6. Contact
Privacy questions can be sent to info@timimishop.com.